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SHOP LOCAL.

Enjoy the convenience of shopping local in one place!

Freely browse and shop local by your interests, neighborhoods, Marketplaces and Storefronts with OneCityMarket.com 

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BY selecting your interests

Shop With Your Community Now.

Shopper Account

Free Sign-Up
  • Proceeds are given to local causes
  • Access to limited discounts
  • Receive the One City Report (Newsletter)
  • Access to purchase history
  • Paperless Receipts (Email)

By continuing, you agree to One City Terms of Use and Privacy Notice.

LOCAL PLACES.
LOCAL PEOPLE.
LOCAL PRODUCT.

Frequently asked questions

You can always check the status of your order by signing into your Shopper Account 

Note:

  • If you haven’t signed up yet, please do so with the email you placed the order with to retrieve your order status.
  • You may also receive tracking information from a carrier (i.e. UPS) in the inbox of the email you ordered with.

1.  Start by checking the status of your order by signing into your Shopper Account 

2. If your order is in fact delayed, please reach out to the Storefront who sells the product you ordered.

To connect with a Storefront:

  • Visit the Storefront
  • Click there “Vendor Chat” button in the far right corner

3. If you are unable to hear back from the Storefront within one business day, please reach out to OneCity directly here

Fulfillment times very by Storefront and product. However, we expect our Storefronts to fulfill orders within 1 business day.

Note: 

  • Once fulfilled, carrier shipping can take 2 to 5 business days (Highly dependent on carrier standards/capacity)

All sales through One City Market are final. In order to return or exchange a product, please reach out to the Storefront who offered the items to enquire about their return policy. 

You can also access the return policy of any product on One City Market by visiting the  Storefront.

To connect with a Storefront:

 

View One City Market Return Policy

You can always view your previous orders by signing into your Shopper Account 

Note:

  • If you haven’t signed up yet, please do so with the email you placed the order(s) with.

To connect with a Storefront:

  1. Visit the Storefront
  2. Click there “Vendor Chat” button in the far right corner

Deliveries

Once you have completed your purchase,  Storefronts ship your product(s) via UPS. It takes an average of 3 days to arrive barring any carrier related delays. 

Pick Ups

Once you have completed your purchase, most Storefronts estimate a turnaround time within a 24 hours range.  We ask that they prepare your order as soon as they possibly can.

You can receive deals and discounts by subscribing to our newsletters at the bottom of One City Market

Follow these steps to purchase with your One City Gift Card.

  1. Retrieve your gift card number from your confirmation email.
  2. Copy your gift card number
  3. Paste your gift card number in the “Gift Card or Discount Code” field of your checkout window. 
  4. Click the “Apply” button

We’re excited that you want to join our platform!

Click Here to learn more and get started.

Have your voice heard by a real human being!

Please share your excitement, questions, comments or concerns with us using this contact form. 

One City can be contacted here.

As a partner with Downtown Sacramento partnerships, we have proudly taken the Downtown Healthy and Safe Pledge.

Explore the most convenient ways to shop local.

Explore the most convenient ways to shop local.